POSIIMAGE HOME


Positive Image Computer Support

10348 S. Western Ave. Los Angeles , CA 90047   323-779-7696   www.posiimage.com

 

A support agreement brings significant benefits to your business. PI's support plans give you the following valued benefits:

  • Discounted consulting and support rates
  • Specialized work performed by one of our affiliates.

Service Options

$30 Standard Call Out Fee  -  This fee will be invoiced before arriving at the site.

$95 per hour

min. 2 hour

plus c/o fee and

$2 per add’l min.

BASIC MAINTENANCE PLAN:

Our BASIC service caters to businesses that require infrequent support. Basic repair, services and general support. Installation, Troubleshooting, Virus removal, printers, computer and software installations, onsite upgrades, E-mail, internet, and more. Includes optimizing the hard drive, defrag procedure, reset security, and minimizing errors.

$400 per mo.

c/o fee waived

EXTENDED MAINTENANCE Plan:

An annual support agreement where a technician is scheduled for routine maintenance each month.  Additional benefits include preventative maintenance, and monthly maintenance reports. This service includes all BASIC services, plus optimization and file storing. Also purchase recommendations for hardware, software, and accessories.

 

$35 per hour

min. 1 hour

plus c/o fee and

$2 per add’l min.

Training Sessions:

On-site Computer Training, Coaching, Workshops. Basic computer operations, MS Office, Web applications, Production programs, and Design applications.

 

$75 per hour

min. 1 hour

plus c/o fee and

$2 per add’l min.

NETWORKING, WIRING, SYSTEM DESIGN:

Installation and Troubleshooting of most network equipment. Service includes T1, DSL or Cable modems installation, Router/switch/hub/access point setup and installation, network setup.  Small system design, builds, configuration, implementation and testing. 

Computer System Sales and Delivery

We can supply computer system packages and set them up. We also make purchase recommendations for systems, hardware, software, and accessories.

Payment Options

We invoice our customers a “call out” fee before arriving at the site.  We accept Visa and MasterCard payments via Paypal.  We also accept Bank Checks and Postal Money Order. We are unable to provide exact pricing estimates for our services, due to the unique nature of each computer system, project, or need.

If applicable, additional repairs from diagnosis billed separate. Discretion of Positive Image technician.  Positive Image and Agents not responsible for user data loss. Recommend customer backs up information prior to service.  Positive Image and agents are not responsible for hardware failures or customer data.  Customer responsible for data backup prior to transfer, Positive Image is not responsible for customer data.  Requires customer has OEM installation media on site with valid licensing.  System pickup charges will not be refunded if customer has system returned without system repair. Cancellation Policy: All services subject to cancellation fee of $40 if not cancelled within 4 hours of scheduled arrival time.

 


WEB DESIGN AND MAINTENANCE

 

Web Starter Package

COST:

Small Business Web Package

COST:

Premium E-Commerce Solution

COST:

 


Posiimage Home

Copyright 2007 Positive Image Design